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Join the dynamic Visitor Operations & Experience team at Belton House to revolutionize our marketing and communications strategy
Overview
Salary
No salary declared 😔
Location
Grantham
Expires
Expires at anytime
Belton House, a gem in the National Trust's portfolio, is known for its exceptional 17th-century architecture and art, set within 1200 acres of breathtaking parkland. As a top ten National Trust visitor destination, welcoming over 440,000 guests annually, Belton is a hub of activity and cultural heritage. The team at Belton is dedicated to fostering an environment of welcome and inclusivity, ensuring that all visitors have memorable experiences.
- Develop and implement innovative marketing and communications strategies across Belton, Woolsthorpe, & Grantham House.
- Create engaging content across various channels and coordinate knowledge of events across the properties.
- Collaborate with the Marketing Communications cluster lead and build relationships with local stakeholders and media.
- Engage with audiences beyond physical boundaries through digital outreach and partnerships.
- Participate in the duty management rota to ensure property operations run smoothly during open hours.
- Excellent organizational skills with the ability to prioritize work and meet deadlines.
- Strong team player with initiative to work independently.
- Quick learning and effective content creation for various marketing channels.
- Experience in marketing communications and strategy development.
- Proficiency in content creation and editing across web, social media, and email.
- Ability to manage stakeholder relationships and handle media enquiries.
The National Trust offers a supportive work environment with a deep commitment to diversity and inclusion. Employees enjoy a range of benefits including a generous pension scheme, free entry to National Trust properties, various discounts, and a flexible approach to working hours.
For more information on the comprehensive benefits package offered by the National Trust, please visit our benefits page.
What it's like to work here
You'll join the Visitor Operations & Experience team, working alongside the Welcome Manager, Programming & Partnerships Officer, Fundraising Officer & Volunteering & Community Officer.
Belton House is an outstanding 17th Century mansion renowned for its internationally significant art and architecture, surrounded by 1200 acres of spectacular parkland, Gardens and Pleasure Gardens. Welcoming over 440, 0000 visitors per year, Belton is one of the top ten pay for entry visitor businesses in the National Trust.
Working at Belton means joining an upbeat team committed to delivering superb visitor experiences, creating a culture of welcome and inclusion and delivering experiences that appeal to all who visit.
What you'll be doing
You'll deliver our existing marketing and communications plan as well as develop our future strategy. You'll work with the whole portfolio (Belton, Woolsthorpe & Grantham House) to develop engaging content for our channels and co-ordinate the knowledge of activities taking place across our properties.
You'll work closely with the Marketing Communications cluster lead consultant, and we expect you to develop relationships with local stakeholders, including media as required.
As part of this role, you'll help the portfolio work beyond its geographic boundaries; through digital outreach, partnerships, livestreaming and supporting our collection loans by highlighting major exhibitions where they can be seen.
We have a very ambitious programming strategy set out that needs your support to make sure to reach the right audiences.
You'll be part of the duty management rota where you'll be responsible on the day for the smooth running of the property during opening hours, acting as the main contact point for staff, volunteers, and customers in case of emergency, enquiry or complaint.
Who we're looking for
To deliver this role successfully, you'll need:
- to be organised and able to prioritise your workload and meet tight deadlines
- to be a team player, who can also work on your own initiative
- to be good at absorbing information quickly, and generating pertinent written content and imagery
- the ability to create captivating year-round marketing plans
- experience in some aspect of marketing communication and developing marketing and communications plans
- experience in creating, using, and editing content in different channels (web, social media, email)
- experience working with stakeholders and building relationships
- the ability to spot a potential story or risk to reputation and handle a press enquiry
The package
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places
Click here to find out more about the benefits we offer to support you.
