Return to jobs
Join Omnea as the First Customer Success Account Manager and Shape the Future of B2B Purchasing in Europe
Overview
Salary
No salary declared 😔
Location
Hybrid; London
Expires
Expires at anytime
Organisation summary: Omnea is a dynamic Series A startup revolutionizing the B2B purchasing process in Europe. Backed by prestigious VCs such as Accel, First Round, and Point Nine, we provide a platform that is essential for business capital efficiency. Our growth is rapid, and our mission to enhance the procurement experience is at a thrilling phase, offering a unique opportunity for individuals seeking a transformative career move.
- Role Summary:
- Forge strong relationships with customers across their lifecycle.
- Manage strategic accounts and drive customer value realization.
- Focus on renewals, expansions, and upselling to grow customer success.
- Become a trusted advisor to customers, building strong stakeholder connections.
- Role Requirements:
- 5-7 years of experience in B2B SaaS or a related commercial role.
- Entrepreneurial spirit with a strong work ethic.
- Proficient in technical product demonstrations and executive communications.
- Keen commercial acumen and understanding of business drivers.
Omnea is a rapidly growing Series A B2B business in Europe, backed by tier-1 VCs like Accel, First Round, & Point Nine. Our platform handles the entire purchasing process for businesses, making us a vital tool for capital efficiency. We're looking for our first Customer Success Account Manager to join our team.
In this role, you will own the relationship with our customers throughout the entire customer lifecycle, managing our largest and most strategic customers. Your key focus will be to ensure customers get meaningful value from Omnea from the earliest stages & beyond. You will drive renewals, expansion and upsell opportunities and become a trusted advisor & partner to our customers & stakeholders at all levels.
We're looking for someone with 5-7 years of experience in a B2B SaaS commercial role. You should be entrepreneurial, ambitious, hard-working, and comfortable handling technical product demos as well as communicating to Execs about the success of a project. You should have strong commercial intuition and the ability to build a deep understanding of customers’ underlying business drivers.
We work Tuesdays, Wednesdays & Thursdays in-person at our offices. We're commercial, ambitious and we're actively seeking folks looking to make the most of a career-defining opportunity. If you think you could be a good fit for Omnea, please reach out.
