Community Manager

We are looking for a Community Manager to join the Founders Forum Events team and play a significant role in growing and engaging the Founders Forum Community and managing the guest list for our flagship forum, working alongside the community team and wider events team. This is a permanent role for a mid-level individual who is eager to continue learning and growing in the world of tech, events, and community management.

As Founders Forum Community Manager, you will play a significant role in growing the Founders Forum Community and will be engaging with our VIP community of tech entrepreneurs, founders, CEOs and investors. Your day-to-day responsibilities will be focused on management of our database and CRM - Salesforce, guest list research and reviewing new people to add to our annual flagship forum (FF Global), event communications including sending invitations and other vital communications and managing incoming emails in our community inbox, as well as community operations including guest registration, guestlist management, curation of event marketing materials, and weekly guest data reporting.

• Work as part of a dedicated community team to research and enlist new members to the Founders Forum Community and curate our event guest lists
• Research and assist in the scoping of new community events based on company data sets and applied data analysis 
• Analyse segments of the FF database via tools including our CRM (Salesforce)  and PowerBI to understand where growth is required in our audience
• Research and scope new routes to key prospects 
• Aggregate and compile lists of suggestions and referrals of potential FF invitees and speakers from our external network and internal teams 
• Steward our community through their event journey by playing a key role in coordinating invitations, guest registrations and event enquiries via the shared team inbox and our CRM platform, Salesforce
• Collaborate with the marketing team to map requirements for event registration websites
• Help manage our CRM platform, Salesforce, by ensuring the data is up to date, relevant, and comprehensive
• Collaborate with the FF production team to prepare community-facing assets and event materials for annual forums and subsidiary events (e.g. FAQs, guest books, the Founders Forum event app, name badges, place cards, table seating plans)
• Stay up-to-date with tech, business, and political news cycles to flag new invites and additions to the FF community on an ongoing basis

About Founders Forum Group:

Founders Forum Group is a global community and group of businesses supporting entrepreneurs at every stage of their journeys. 

Its forums unite the world’s most influential founders, investors, corporate and government leaders to tackle era-defining questions in iconic locations across the globe. 

Since 2019, Founders Forum has partnered with Informa Tech to celebrate the strength and diversity of UK tech through London Tech Week. 

Fuelled by the connections and ideas forged at the group’s flagship events, FF Group businesses support the needs of today’s founders via professional services (Founders Keepers,  Founders Law, Founders Makers, MFN, Founders HR, Founders Comms), education (01 Founders), investment (Founders Factory, firstminute capital), networking (Grip, Founders Assistants), philanthropy (Founders Pledge, The Centre for Entrepreneurs,) and content (Founders Insights). In 2021, the group sold its innovation strategy consulting firm, Founders Intelligence, to global consultancy, Accenture. 

Last year, FF Group acquired Tech Nation, the UK’s leading growth platform for tech scaleups. Founders Forum Group continues the previously government-funded Tech Nation programmes centred around early-stage and diverse founders, as well as data-driven research into the UK's tech ecosystem.

Requirements

• Minimum 2 years’ experience in a community, events, or other relevant role
• Experience working in events, either as part of a previous role or in a dedicated events role
• Experience preparing and presenting research, reports, and data-driven insights 
• Aptitude for data analysis and a natural curiosity 
• Highly proficient with MS Excel, Google Drive, Dropbox and PowerPoint
• Excellent written and verbal communication skills with meticulous attention to detail
• Added benefits: experience with Salesforce and Pardot

• You have a passion for technology and its wider context – current affairs, politics, innovation, entrepreneurship 
• You love and are competent at using generative AI tools, MS Excel, and other tools to optimise processes and output
• You are a highly motivated self-starter with ability to prioritise, work to tight deadlines and adapt to last-minute adjustments
• You are capable of working independently and taking ownership of tasks as required
• You are a team player and are happy to assist team members on tasks as needed

Benefits

We offer a range of flexible, discretionary benefits to our team. These currently include:

• 25 days contractual annual leave.
• Enhanced discretionary leave provision, including an additional day off for your mental health, wellbeing, and learning and development stipends.
• Lunch 1x/week, office snacks, and regular team drinks.
• Quarterly team activities and annual team trip/day out.
• Access to the Founders Forum Group network of businesses and wider tech ecosystem.
• We have a hybrid working model with 4 days spent in the office and 1 day with the option to work remotely/from home.