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Join SportPursuit as a Customer Champion and fuel your passion for eCommerce and the great outdoors while working remotely
Overview
Salary
£24000
Location
UK - Remote/Hybrid
Nomad Friendly?
Expires
Expires at anytime
SportPursuit is a rapidly expanding start-up in the sports retail industry, taking the market by storm with its international growth. Specializing in providing high-quality sports gear, the company is on the lookout for enthusiastic linguists eager to drive expansion, particularly Spanish speakers. Working with SportPursuit offers the excitement of a company at the cutting edge of eCommerce and outdoor retail, combined with the thrill of shaping the customer experience in new territories.
- Respond to customer inquiries in Spanish and assist with local language content.
- Collaborate with various departments to ensure a tailored experience for your market.
- Handle queries from the UK and other international customers.
- Native Spanish speaking ability.
- Fluency in English, with strong communication skills.
- Attention to detail and analytical proficiency.
- Capability to rapidly learn new systems and work efficiently under pressure.
- Problem-solving mindset with a 'can do' attitude.
- Personable and cooperative team player.
While prior experience is not required, the ideal candidate should be ready to embrace a dynamic role within a supportive and inclusive company culture. SportPursuit is not only an equal opportunity employer but also offers attractive benefits, including a competitive salary with bonus scheme, flexible holidays, remote working opportunities, a pension plan, learning and development resources, generous staff discounts, and regular social events.
SportPursuit is an ambitious, high growth start-up in the sports retail space. We are growing fast internationally and we’re looking for bright, talented linguists with a passion for eCommerce and the outdoors to spearhead our expansion. We are currently specifically looking for a Spanish speaker to join the team. This is a fully remote role based in either the UK or Spain.
As a Customer Champion, you will be responsible for responding to any customer queries in your language as well as some local language copy for your market. You will also be an internal champion for your territory, working with sales, operations, marketing and merchandising teams to make sure the onsite and email experience is appropriate for your territory. This role will also include responding to some UK and other international customer queries.
To be successful you don't need any prior experience but we do have a few must haves: Native Spanish speaker, Fluent in English with excellent written and verbal communication skills, Have a great eye for detail, Strong analytical and PC skills with the ability to quickly learn complex systems, Work well under pressure and be able to think outside of the box with a 'can do' attitude, Be a real people person, Strong team player.
We offer a salary of £24,000 with a Quarterly Bonus Scheme. Other benefits include 25 days of holiday a year with the opportunity to purchase an additional 5 days extra, the ability to work anywhere in the world for up to 30 working days a year, a workplace pension, a Learning and Development budget available to all employees, staff discount for access to great quality kit, and a fully remote working model with in person socials on a quarterly basis.
SportPursuit recruits, employs, trains and promotes regardless of race, religion, colour, national origin, sex, disability, age, gender identity and/or expression, or any other protected status. We are dedicated to nurturing an inclusive environment where employees can bring their full selves to work. We celebrate diversity of thought and recognise the strength and dynamism that comes with it.
