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Join the dynamic team at SportPursuit and fuel international growth as a multilingual Customer Champion in the sports retail space
Overview
Salary
£24000
Location
UK - Remote/Hybrid
Nomad Friendly?
Expires
Expires at anytime
Visa
Visa sponsor - UK
SportPursuit is a fast-growing sports retail startup expanding internationally, offering an exciting opportunity for language enthusiasts who love eCommerce and outdoor activities. Embrace the chance to be part of a company dedicated to delivering top-quality sports gear and experiences to its customers while nurturing an inclusive work environment.
- Work within the UK and International Customer Champions team.
- Handle customer queries and contribute to local market content.
- Collaborate with sales, operations, marketing, and merchandising to enhance the customer experience.
- Native French speaker, fluent in English.
- Excellent communication, attention to detail, analytical and PC skills.
- Ability to work under pressure, adapt quickly, and maintain a proactive attitude.
This role offers a £24,000 salary, bonuses, flexible holidays, remote working options, a pension, learning resources, staff discounts, and social events.
SportPursuit is an ambitious, high growth start-up in the sports retail space. We are growing fast internationally and are looking for bright, talented linguists with a passion for eCommerce and the outdoors to spearhead our expansion.
The role entails working directly within our UK and International Customer Champions team, as well as feeding into everything from website development to what brands our customers want to see on the site. As a Customer Champion, you will be responsible for responding to any customer queries in your language as well as some local language copy for your market. You will also be an internal champion for your territory, working with sales, operations, marketing and merchandising teams to make sure the onsite and email experience is appropriate for your territory.
Job requirements include being a native French speaker, fluent in English with excellent written and verbal communication skills, having a great eye for detail, strong analytical and PC skills with the ability to quickly learn complex systems, working well under pressure and being able to think outside of the box with a 'can do' attitude.
Benefits include a salary of £24,000, a Quarterly Bonus Scheme, 25 days of holiday a year with the opportunity to purchase an additional 5 days extra, the ability to work anywhere in the world for up to 30 working days a year, a workplace pension, a Learning and Development budget, staff discount for access to great quality kit, and a fully remote working model with in person socials on a quarterly basis.
This is a fully remote role based in either the UK or France. We also have a central London office where you are welcome to work from whenever you like.
SportPursuit recruits, employs, trains and promotes regardless of race, religion, colour, national origin, sex, disability, age, gender identity and/or expression, or any other protected status. We are dedicated to nurturing an inclusive environment where employees can bring their full selves to work.
