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Transform lives through education as a Localization Program Manager at Coursera, where inclusivity and global learning converge.
Overview
Salary
£79000 - £99000
Location
Canada
Nomad Friendly?
Expires
Expires at anytime
Coursera, a pioneer in online learning since 2012, offers universal access to top-tier education with over 148 million learners worldwide. As a B Corp, Coursera commits to positive global impact, partnering with prestigious institutions to offer diverse learning paths, from courses to degrees. Embrace the chance to be part of a diverse team, dedicated to empowering education for all, no matter where you are located.
- Lead translation projects, ensuring timely and efficient delivery
- Plan and scope localization requests, manage timelines and budgets
- Collaborate with vendors and cross-functional teams to enhance localization strategies
- Implement quality control measures and process improvements
- Advise on localization best practices within the company
- 3+ years in localization with hands-on CAT tools, TMS, and MT/AI technology experience
- Proven project management skills and quality framework knowledge
- Fluency in English and at least one other language
- Analytical background with data-informed decision-making abilities
- Preferred: JIRA, Confluence, Salesforce, coding, and AI-driven L10N solutions
Coursera offers competitive pay, including a targeted hiring base salary range for Canada candidates between 79,000 CAD to 99,000 CAD, variable pay, equity, and benefits. Join us remotely and contribute to a world of inclusive education. Apply now!
Coursera was launched in 2012 by two Stanford Computer Science professors, Andrew Ng and Daphne Koller, with a mission to provide universal access to world-class learning. It is now one of the largest online learning platforms in the world, with 148 million registered learners as of March 31, 2024.
Coursera partners with over 325 leading university and industry partners to offer a broad catalog of content and credentials, including courses, Specializations, Professional Certificates, Guided Projects, and bachelor’s and master’s degrees. Institutions around the world use Coursera to upskill and reskill their employees, citizens, and students in fields such as data science, technology, and business. Coursera became a B Corp in February 2021.
Join us in our mission to create a world where anyone, anywhere can transform their life through access to education. We're seeking talented individuals who share our passion and drive to revolutionize the way the world learns.
We at Coursera are committed to building a globally diverse team and are thrilled to extend employment opportunities to individuals in any country where we have a legal entity. We require candidates to possess eligible working rights and have a compatible timezone overlap with their team to facilitate seamless collaboration. As a remote-first company, our interviews and onboarding are entirely virtual, providing a smooth and efficient experience for our candidates.
Job Overview:
The Localization team supports Coursera’s mission by making Coursera accessible to people whose native language isn’t English. We partner with multiple internal and external stakeholders to make our platform and content available in multiple languages, and to continue to improve the Coursera experience for learners all over the world.
As a Localization Program Manager, you will be part of the Services Org and play a key role in executing Coursera’s localization strategy and initiatives. You will directly support the translation production of our partners and customers. You will also assist in troubleshooting translation issues and coordinating L10N requests from other teams in the company. In addition to working with vendors and other stakeholders to deliver translation projects, you will contribute to L10N SME advisory and collaborate with your team and cross functional teams on process improvement to make our content more accessible to non-English learners.
Responsibilities:
- Take ownership of internal and external translation projects from start to finish, maintain effective communication with vendors and clients and deliver in a timely manner
- Scope incoming L10N requests and provide delivery plan with timelines and cost
- Serve as co-owner of Vendor, Knowledge and Resource Management within the Localization team
- Develop and execute process and quality improvement initiatives
- Troubleshoot translation-related issues
- Serve as L10N SME in cross-functional collaborations, help position L10N as a professional service within the company
Basic Qualifications:
- 3+ years of L10N experience, including hands-on work with CAT tools, TMS solutions and MT/AI technology
- Demonstrated history of managing L10N projects that vary in content type, scope, priority
- Demonstrated knowledge of L10N resource management, quality frameworks and current best practices
- Verbal and written fluency in English and at least 1 other language
- Background in analytics; experience in producing data to inform business decisions
Preferred Qualifications:
- L10N experience on vendor and client side
- Familiarity with JIRA, Confluence, Salesforce, analytics tools and coding languages
- Knowledge of AI-driven solutions and experience in applying them to L10N pipelines
- Prior experience with local content creation, SEO and L10N in e-learning context
- Understanding of internationalization standards
- Language fluency in any of the following languages: Spanish / French / Portuguese / German / Arabic
If this opportunity interests you, you might like these courses on Coursera:
Compensation:
Coursera offers competitive pay and equitable compensation practices. Our job titles may span more than one career level. The targeted hiring base salary range for this role is between 79,000 CAD to 99,000 CAD for all Canada candidates. The actual base pay is dependent upon many factors, including but not limited to prior work experiences, training/education, transferable skills, business needs, and geographical location. The base pay range is subject to change and may be modified in the future. This role may also be eligible for variable pay, equity, and benefits.
