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Transform lives through learning as Coursera's Enterprise Account Manager in a mission to provide universal education.
Overview
Salary
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Location
Singapore
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Organisation summary: Coursera, co-founded by two Stanford professors in 2012, has emerged as a leading online learning platform, reaching over 148 million learners worldwide. As a B Corp, the company is dedicated to making high-quality education accessible to everyone, partnering with esteemed institutions to offer a vast range of learning opportunities. Join a diverse team committed to innovation and education, working remotely with a global impact.
- Role Summary:
- Drive renewals and generate new business within targeted accounts.
- Engage with C-level executives to foster relationships and growth.
- Maintain and exceed sales quotas through effective pipeline management.
- Understand product offerings and articulate their value to L&D buyers.
- Collaborate cross-functionally to meet and surpass goals.
- Role Requirements:
- 8+ years of Enterprise SaaS sales experience in Southeast Asia.
- Proven record of selling to C-level professionals and complex account management.
- Knowledge of Challenger sales methodology and business outcome articulation.
- Willingness to travel 25% for customer engagement and events.
- Preferred: SaaS sales experience and a history of exceeding $1 Million+ quotas.
If you're ready to leverage your sales expertise to make a real difference in the world of education, apply to join Coursera. For those looking to expand their knowledge, consider Coursera courses in Business Strategy, Analytics, and Influencing People. Coursera is an inclusive employer, welcoming all qualified individuals to apply.
Coursera was launched in 2012 by two Stanford Computer Science professors, Andrew Ng and Daphne Koller, with a mission to provide universal access to world-class learning. It is now one of the largest online learning platforms in the world, with 148 million registered learners as of March 31, 2024.
Coursera partners with over 325 leading university and industry partners to offer a broad catalog of content and credentials, including courses, Specializations, Professional Certificates, Guided Projects, and bachelor’s and master’s degrees. Institutions around the world use Coursera to upskill and reskill their employees, citizens, and students in fields such as data science, technology, and business. Coursera became a B Corp in February 2021.
Join us in our mission to create a world where anyone, anywhere can transform their life through access to education. We're seeking talented individuals who share our passion and drive to revolutionize the way the world learns.
We at Coursera are committed to building a globally diverse team and are thrilled to extend employment opportunities to individuals in any country where we have a legal entity. We require candidates to possess eligible working rights and have a compatible timezone overlap with their team to facilitate seamless collaboration. As a remote-first company, our interviews and onboarding are entirely virtual, providing a smooth and efficient experience for our candidates.
Job Overview:
As the Enterprise Account Manager, you'll be at the forefront of our mission, driving renewals and generating new revenue within targeted accounts. Your focus will extend to both renewals and fostering growth in our installed accounts. Engaging with C-level executives across various industries, your success will be defined by transparent and repeatable sales processes. The ability to seamlessly collaborate and work cross-functionally is pivotal to achieving and surpassing our goals. Together, we are redefining how individuals acquire knowledge and skills, and we invite you to be a driving force as we transform lives through learning.
Responsibilities:
- Ensure renewals in installed accounts and drive growth within assigned accounts
- Identify and develop relationships with C-suite and other business buying personas within your aligned account base
- Maintain weekly/daily metrics, develop a sales pipeline in set accounts, successfully manage opportunities to closure, and ensure quota is met consistently (quarterly and annually).
- Produce accurate and timely forecasts.
- Develop a complete understanding of all our product offerings, with emphasis on understanding L&D and functional buyers
- Understand the changing business and technology issues that our potential clients face
Basic Qualifications:
- 8+ years direct experience selling Enterprise SaaS solutions into the large enterprise in an account management/relationship management role across South East Asia.
- Experience selling business services to C-level professionals and proven experience building excellent client relationships, offering value-added, insightful and strategic insight into their business. Experience selling into complex accounts is a must.
- Ability to work closely with Customer Success teams to link and articulate business outcomes from learning.
- Strong understanding of Challenger selling methodology and ability to articulate “Why Buy” - “Why Now” - “Why Us” and drive expansion in install base accounts
- The ability to work and thrive in a fast-paced sales environment. Effective presentation, organization, and time management skills.
- Ability to travel 25% of the time to customer meetings, trade shows, and events as needed
Preferred Qualifications:
- Enterprise sales experience at a SaaS company
- Experience with HR and L&D Buyers & consistently exceeding quota of $1 Million+, with proven success in accurately forecasting targets, and achieving sales commits
- Ability to hold your own in meetings with C-suite representatives from prospective partners and speak as a thought leader and visionary in the learning space
- Strong written and verbal communication skills, strong analytical and creative problem solving abilities, excellent interpersonal skills, organizational, and operational skills
- Proven track record of prospecting and generating demand from install base through upsell and cross selling
- Entrepreneurial drive and ability to work autonomously in fast moving, quickly-changing environments
If this opportunity interests you, you might like these courses on Coursera:
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