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CRM Manager

Hertility Health

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Posted over 30 days ago...

Expired

Join a dynamic team revolutionizing women's health as a CRM Manager with exciting growth opportunities and comprehensive benefits.

Overview

icon Salary

£40000 - £55000

icon Location

London United Kingdom

icon Expires

Expires at anytime

Organisation summary: Embark on a transformative career path with a vibrant and mission-driven company dedicated to making a significant difference in women's health. As an integral part of our CRM team, you'll contribute to a startup culture that thrives on change, learning, and connection. Our commitment to innovation and excellence offers a rewarding environment for those passionate about personal growth, creative solutions, and meaningful work.

  • Be part of a pioneering team with a focus on women's health and wellbeing.
  • Embrace a high-growth startup environment that values resilience and proactivity.
  • Join a company that encourages ownership, relationship-building, and impactful communication.

Role Summary:

  • Deepen your expertise in digital marketing and loyalty principles with a focus on strategic email marketing.
  • Drive success through effective campaign creation and management.
  • Utilize customer engagement platforms like Braze for email building and automation.
  • Design campaigns that yield measurable results across various communication channels.
  • Apply technical knowledge of scripting (HTML) and CRM implementation for seamless customer experiences.
  • Communicate effectively across departments, demonstrating strong interpersonal skills.
  • Enhance customer conversion and retention through multi-channel strategies (email, SMS, app).

Role Requirements:

  • Minimum 5 years of CRM experience with a strategic email marketing background.
  • Proficiency in digital marketing, campaign creation, and loyalty program development.
  • Proven track record with email marketing platforms and customer engagement tools.
  • Exceptional email design skills and a creative approach to marketing.
  • Capability to implement CRM strategies effectively for app-based products.
  • Desire to work in the health and wellbeing sector with a detail-oriented mindset.

Benefits:

  • Competitive salary of £40,000 - £55,000 plus equity options.
  • 33 days of paid holiday, including public holidays, and a flexible working schedule.
  • Support for mental health and access to in-house counselling services.
  • Comprehensive pension scheme and opportunities for professional development.
  • Free Hertility Health products and services, including hormone and fertility tests.
  • Enhanced Family Leave policy and progressive health leave for personal wellbeing.

We are looking for mission-driven people who care passionately about positively impacting lives and improving women’s health. You will be excited by change and working in a fast-paced learning environment; building relationships and taking ownership and responsibility for your work.


You’ll be part of a small but mighty CRM team with big ambitions. Working in a high-growth startup is not for the faint-hearted and we look for people who are resilient and solution-driven; when you see something not working, you will flag it and be part of the solution. You will be an excellent communicator with the ability to translate complex to simple, bringing your ideas to life.

Requirements

You will be a good fit if you have:

  • In-depth knowledge of digital marketing and loyalty principles and the end-to-end process for campaign creation
  • 5+ years CRM experience, with demonstrated success in a strategic email marketing role, preferably for an e-commerce business or other startups
  • Experience building emails and automation using a customer engagement platform, such as Braze
  • A track record of demonstrable results through testing and deploying effective campaigns across different channels
  • Knowledge of email design and a creative eye
  • Excellent working knowledge of scripting (HTML)
  • Experience implementing CRM for app
  • Technical skills to build email campaigns including understanding segments, triggers and logic building
  • Excellent interpersonal skills and the ability to work effectively with people at all levels.
  • Experience using multiple channels (email, SMS, app) to communicate to the customer base with a focus on conversion and retention
  • Great attention to detail
  • Passionate about the health and wellbeing space

Benefits

We are a young, dynamic team revolutionising women’s health. As a CRM Manager, you will get a salary of £40,000 - £55,000 + equity options as well as:

  • 33 days paid holiday allowance (including public holidays)
  • Company laptop
  • Flexible working hours - we trust that our team can manage their time and will get the job done
  • 5% pension scheme matched by 4% employee contribution
  • Mental health support from an in-house counsellor
  • Free access to Hertility Health products and services, including free of charge hormone and fertility tests and discount codes for employee friends and family
  • Opportunities for further learning and development
  • Enhanced Family Leave policy (maternity leave / paternity leave/ adoption leave)
  • Progressive health leave (menstruation and menopause policies)
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