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Join the Revolution of Creativity and Learning at the Young V&A in London
Overview
Salary
£33764
Location
Bethnal Green, London
Expires
Expires at anytime
The Victoria and Albert Museum (V&A) is a world-renowned center of art, design, and performance, boasting a vast collection that spans over 5,000 years of human creativity. The V&A is committed to inspiring creativity, promoting research, and sharing knowledge with a diverse audience. The newly opened Young V&A in Bethnal Green, London, is an exciting development, transforming the former V&A Museum of Childhood into a vibrant space that encourages learning through play, performance, and design, catering to 0-14-year-olds, families, and the local community.
- Lead and deliver outstanding visitor experiences as a Floor Manager at Young V&A.
- Manage daily operations across retail, ticketing, gallery exhibitions, and learning studios.
- Align visitor engagement strategies with the Young V&A ethos.
- Develop specialization in areas such as Retail, Ticketing, Membership, Galleries, Volunteering, or Operations.
- Collaborate with a team to support all front-of-house functions.
- Full-time position with a 36-hour work week, including weekends and bank holidays.
- Work on a 6-week rolling rota schedule.
- Generous pension scheme.
- 29 days of annual leave plus bank holidays.
- Flexible working options.
- Complimentary tickets to V&A exhibitions.
- Subsidised staff canteen.
- 25% discount in V&A shops.
- 'Give as you earn' scheme and bicycle loan.
- Interest-free loans for season tickets and rental deposits.
- Free bike maintenance through Doctor Bike.
- Access to training and professional development opportunities.
- Employee Assistance Programme and staff diversity networks.
The Role Young V&A opened in Summer 2023 in Bethnal Green, London. This was a transformation of the former V&A Museum of Childhood into a completely reimagined museum, designed with and for young people. We aim to spark creativity now and for the future. There are three permanent galleries with over 2,000 objects on display as well as ticketed exhibitions. Visitors are invited to learn through performance, play and design. There are two shops, a café, a welcome area and learning spaces. Our target audience is 0–14-year-olds, families, and the local community.
The Floor Managers play a pivotal role to ensure we deliver an exceptional and joyful visitor experience for children, young people, and families. As part of a team of managers, you will be responsible for, and be hands on, in delivering vital visitor and commercial daily operations including retail, ticketing, learning studio check in, galleries, exhibition and general museum operations ensuring ways of working and visitor engagement strategies are delivered aligning with the ethos of Young V&A. In addition, you will develop a specialism focusing on a combination between Retail, Ticketing, Membership, Galleries, Volunteering or Operations but all floor managers will be trained in and support each of the front of house functions throughout the day as one team.
This is a full-time position working 36 hours per week including regular weekends and bank holidays. Hours are calculated over a 6-week rolling rota.
The V&A The V&A is the world’s leading museum of art and design, housing a permanent collection of over 2.8 million objects, books and archives that span over 5,000 years of human creativity. The museum holds many of the UK's national collections and houses some of the greatest resources for the study of architecture, furniture, fashion, textiles, photography, sculpture, painting, jewellery, glass, ceramics, book arts, Asian art and design, theatre and performance.
Our mission is to be recognised as the world's leading museum of art, design and performance, and to enrich people's lives by promoting research, knowledge and enjoyment of the designed world to the widest possible audience.
Benefits Generous pension scheme 29 days plus bank holidays Flexible working Tickets to V&A exhibitions Subsidised staff canteen 25% discount in V&A shops Give as you earn scheme Bicycle loan Interest-free season ticket Interest-free rental deposit loan Free safety checks and small repairs to your bike with Doctor Bike Wide range of training and professional development opportunities Employee Assistance Programme Staff diversity networks
