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Join the innovative Peppy team and revolutionize healthcare support through our Healthy Minds program.
Overview
Salary
No salary declared 😔
Location
UK
Nomad Friendly?
Expires
Expires at anytime
Peppy is at the forefront of healthcare and well-being, providing vital support in overlooked areas such as Menopause, Fertility, and Mental Health to employees of top global companies. As a tech-driven organization, we offer our services through a specialized clinical mobile app, bringing expert care right to our users' fingertips.
- Engage in message-based support, adhering to BACP ethical practices.
- Conduct 40-minute consultations, providing psychoeducational resources.
- Create and present group events, fostering an empowering environment.
- Apply a range of therapeutic interventions to support client needs.
- Offer emotional support in a safe and empathetic space.
- Collaborate with the Healthy Minds team to uphold Peppy's values.
- Participate in supervisory sessions to maintain quality and manage workload.
- Maintain detailed user records in compliance with data protection laws.
- BACP or NCPS registered with a minimum level 5 Diploma in counselling.
- At least 3 years of experience in a counselling setting.
- Knowledge of NICE guidelines and ethical codes of practice.
- Proficient with IT and messaging platforms like Zoom and WhatsApp.
- Strong organizational and rapport-building skills.
Peppy offers an array of benefits, including unlimited access to the Peppy app, Private Medical Insurance through Vitality, an Enhanced Family Leave policy, up to 7% employer pension contributions, 25 days of holiday plus bank holidays, and a remote-first work policy with in-person socials.
Peppy is an equal opportunity employer, dedicated to fostering diversity and providing a fair recruitment process for all applicants.
Thank you for taking the time to read through one of our open roles. We’re looking for a qualified counsellor or psychotherapist to join our Healthy Minds team and we hope this could be a match made in heaven.
Who is Peppy?
Our mission is to lead in healthcare & wellbeing. We do this by supporting the employees of our global clients, including JP Morgan, Disney, Meta, Nvidia, Microsoft, Sony, Clifford Chance, Wells Fargo, Bloomberg, and over 200 others. We serve the forgotten and under-served areas of healthcare, with Menopause, Fertility, Pregnancy and Parenthood, Specialised Men’s Health and Specialised Women’s Health all underpinned by Healthy Minds, Fitness and Nutrition support. Our clients’ employees get expert healthcare support via the Peppy clinical mobile app, with access to our team of specialist practitioners.
Healthy Minds Practitioner responsibilities include:
Message based chat: Engage with users using Peppy tone to build rapport, assess risk and offer support using appropriate evidence based interventions, signpost using Peppy resources and user's company benefits. Abide by BACP ethical code of practice and BACP online and phone therapy (OPT) competency framework, specifically for asynchronous chat.
Consultations: Offer and engage with users in 40 minute consultations where appropriate. Assess need and offer appropriate psycho-educational resources and signposting options.
Events: Follow briefs, create and present empowering and dynamic group events. Deliver events with humility and authenticity, encouraging connection and involvement from attendees.
Therapeutic Interventions: Engage with users using a range of interventions based in counselling/therapeutic practice.
Emotional Support: Provide a safe, non-judgmental, and empathetic environment for clients to express their emotions, thoughts, and concerns. Support clients in exploring and processing their feelings, facilitating personal growth and self-awareness.
Psychoeducation: Offer psychoeducational materials to clients, providing information and guidance on mental health topics, coping strategies, stress management techniques, and self-care practices.
Teamwork: Work together with the Healthy Minds team and wider Peppy clinical service to provide the best service whilst working within the Peppy values.
Supervision: Adherence at monthly supervision sessions to discuss users and process emotional load as a team.
Documentation and Record Keeping: Maintain accurate and detailed user records, including personalised notes, ensuring compliance with data protection regulations and Peppy protocols.
Healthy Minds Practitioner requirements:
BACP or NCPS registered practitioner
Minimum level 5 Diploma in counselling
3+ years working within a counselling setting
Works in line with NICE guidelines and BACP/NCPS ethical code of practice
Ability to convey clinical knowledge to users with clarity and empathy
Confident and friendly, quick to build rapport with users and team members
Working knowledge of IT platforms (including Zoom, e-mail and google suite) and comfortable using messaging systems (like WhatsApp)
Strong organisational skills, an ability to prioritise, and the skills to manage a diverse workload
Much like us, we know you’re into perks and benefits, so here’s a list of ours:
Access to Peppy: You can receive free unlimited access to the Peppy app to use our Menopause, Fertility, Baby, Women’s Health or Men’s Health services.
Health & Wellbeing: You will receive Private Medical Insurance through Vitality, including VitalityGP, optical, dental and hearing coverage.
Financial Wellness: You have access to your own confidential financial wellbeing coach and resources, through Bippit.
Parental Leave: We have a generous Enhanced Family Leave policy, whether you or your partner are giving birth, going through surrogacy or adoption.
Pension: We offer an up to 7% employer pension contribution scheme through Cushon.
Holidays: Peppy employees in the UK get 25 days holiday per year, plus bank holidays.
Remote-First: We're a remote-first business, rather than remote-only. So you can choose between working from home, or in our Holborn office.
Socials: We encourage our employees to join our in-person team events and socials to build stronger connections within your team. If you live outside London, your travel expenses for these events are on us too!
Tech: New joiners receive a company MacBook delivered in time for your first day.
Equality & Diversity
Peppy's mission is to help people in life's most challenging journeys. We pride ourselves on being an equal opportunity employer, committed to equality and diversity amongst both our employees and prospective applicants. We ensure that all applicants are treated equally and fairly throughout our recruitment process.
