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Join a vibrant team of activists in a footwear company dedicated to environmental regeneration and embrace an active role in a rapidly evolving ecosystem
Overview
Salary
No salary declared 😔
Location
Barley Wood Walled Garden
Expires
Expires at anytime
Organisation summary
Join our mission-driven team of rebels and activists at a dynamic footwear company that fights for the health and regeneration of our planet and people. We are not just a business; we are a movement that celebrates the outdoors and advocates for a healthier, more active lifestyle. We encourage our team to immerse themselves in nature, learn, and contribute to our cause. If you're passionate about the natural world or eager to engage and make a difference, we're looking for exceptional individuals like you to help turn our vision into reality.
Role Summary
- Act as first-line support for business platform users.
- Manage the issue tracking system to support daily business operations.
- Monitor and manage IT systems including NetSuite, Boomi, Magento, and more.
- Perform root cause analysis and propose permanent solutions.
- Participate in system maintenance and support.
- Produce and amend reports from core systems.
- Handle data management tasks such as data cleansing and mapping.
- Maintain user access and roles within systems.
- Collaborate with third-party providers to resolve system issues.
- Contribute to systems optimization and finance projects.
Role Requirements
- Essential experience with NetSuite.
- Familiarity with business platforms like Boomi, Celigo, Centric, and WMS.
- Experience in a 1st or 2nd line support role.
- Understanding of NetSuite administration is a plus.
- Highly motivated and able to work independently or as part of a team.
- Knowledge of Freshdesk or similar incident management systems.
Our Epic Barefoot Benefits
- 25-day holiday allowance, plus additional days for volunteering and well-being.
- Private medical healthcare, including mental health and dental care.
- Annual budget to support your natural health and hobbies.
- Free seasonal Vivo footwear and generous discounts.
- Pension matched to 5%.
- Celebratory gatherings and travel allowances for connection days.
- Inclusive parental leave, death in service, and long-service awards.
- Car salary sacrifice and cycle to work schemes.
We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants of any race, color, nationality, religion, sexual orientation, mental health status, disability, marital or parental status, national or social origin, gender identity, age, or any other protected status.
We have a core belief that our toxic, sedentary lifestyles are making humans, and the planet, sick. So we’re on a mission to change it.
We’re a bunch of outsiders, dreamers, entrepreneurs, rebels and activists who fight for full regeneration of our people and planet. We move furiously fast in an ever-changing ecosystem, and we also fail fast, learn, get back up and try again.
Celebrating the outdoors isn’t just something we talk about - when the seasons change we’re out there to mark it. Exploring, sharing, workshopping, camping and enjoying local produce is all part of it. Ideally you already love the natural world, or you are eager to get out there, learn and get involved. You’ll be supported and encouraged all the way.
We are a footwear company, a health and wellbeing company, and an evolving bunch of activists. And we’re searching for brilliant humans with exceptional skills and talent to help us make this dream into a reality.
Does the shoe fit? Read on…
The ERP system admin role reports into the Head of Business Systems, working with our current team of system analysts and admin, acting as first line support for business platform users within the company. It’s an exciting time to join the team as we expand - as you progress in the role you’ll work alongside other teams on upcoming projects to help the business.
WHERE YOU’LL PLAY
- First-line support for users of the system.
- Management of the issue tracking system to support the day to day operation of the business.
- Monitor and manage IT systems: NetSuite, Boomi, Magento, Celigo, Sitoo, and WMS.
- Perform root cause analysis of all issues resolved and propose permanent solutions.
- Assume a critical and participative role in the maintenance and support of systems.
- Support the business in the production and amendment of reports from core systems.
- Data management including data cleansing, data mapping, data workflows, etc.
- User access & role maintenance.
- Business Process Documentation.
- Work with 3rd party providers to troubleshoot and fix issues.
- Systems Project Resource focusing on General NS optimisation & Finance optimisation Projects.
ALL ABOUT YOU
- Experience with NetSuite is essential for this role.
- Exposure to business platforms such as Boomi, Celigo, Centric, WMS and Sitoo
- Previous experience in a 1st or 2nd line support role
- An understanding of the administration of NetSuite is desired (but not essential)
- Highly motivated, capable of working both alone and alongside team members
- A good understanding of Freshdesk or a similar incident management system
OUR EPIC BAREFOOT BENEFTIS
- 25-day holiday allowance (pro rata), 4 additional days each year to volunteer, get outdoors or focus on your wellbeing, and a day off for your birthday
- Private Medical Health care, including mental health, dental and eye care.
- Livebarefoot Pot – up to £1,000 per year to inspire you to live barefoot (embrace hobbies and passions) and or boost your natural health.
- Free seasonal Vivo footwear and discounts for you, your friends & family.
- Pension matched to 5%
- 4 Vivo Gatherings to celebrate the equinox and solstice, connecting and reflecting in nature,
- Travel Allowance to support connection days.
- Generous gender-neutral parental leave
- Death in Service up to 6 times your salary
- Group income protection insurance
- Long service awards
- Car salary sacrifice scheme.
- Cycle to work scheme.
Vivobarefoot believes that diversity is the essence of its ecosystem. We encourage diversity of thought and believe that it enables creativity and innovation to flourish. Our mission is to create a fair and equitable workplace where people thrive and are empowered to become their true selves at work. We believe that feedback and fostering collaboration will allow employees to blaze new trails and enjoy every aspect of the Vivobarefoot community.
Every opportunity for recruiting a new member of the Vivobarefoot family should be an opportunity for us to introduce fresh perspectives, talent and skills into our community. Therefore, our commitment is to recruit regardless of race, colour, nationality, religion, sexual orientation, mental health illness, disability, marital or parental status, national or social origin, gender identity, age or any other characteristics protected by law. We look forward to walking this barefoot journey with you!
