Billing Specialist

⭐ Who we are

Lodgify is not just any startup, we're a fast-growing company leading the vacation rental industry with our innovative software. And we raised $30M to do exactly that!

Our platform empowers property owners and managers to efficiently manage and market their rental businesses online. We are an international team of more than 350 people and over 60 different nationalities, founded in the heart of sunny Barcelona. 

⭐ Role Overview

As we prepare for the launch of new products in 2025, we are seeking a detail-oriented and organized Billing Specialist to elevate our billing operations.

In this role, you will support critical operational processes, serve as a key user of our systems, and ensure accurate reporting. You will handle Level 2 support cases for internal teams and collaborate with cross-functional teams to deliver a seamless billing experience for clients and partners in a dynamic environment.

⭐ How will you make an impact?

Provide support to internal stakeholders on billing-related inquiries. Issue invoices for partners and track payments to ensure accuracy and completeness. Assist with promotional campaigns, including creating and managing coupons. Identify, track, and report system issues, and recommend process improvements to ensure smooth billing operations. Manage GDPR workflows and execute related requests. Validate KYC (Know Your Customer) information and ensure the correct application of taxes. Monitor and support billing operations, including preparing and analyzing aging reports, managing bad debt, and handling chargeback processes.

⭐ What makes you a great fit?

At least 2 years of experience in accounts receivable, billing, or related finance roles. Proficiency in Excel and Google Sheets. Hands-on experience with billing systems and ERP platforms. Strong ability to identify and resolve discrepancies in financial data. Excellent organizational skills with the ability to manage multiple tasks and meet deadlines in a fast-paced environment. Detail-oriented with strong problem-solving capabilities. Proficient in advanced written and spoken English.

⭐ How can you earn extra bonus points?

Experience with Chargebee and NetSuite. Background in SaaS scale-ups. Advanced Excel skills, such as proficiency in pivot tables, macros, and Power Query.

Why you’ll love us:

You’ll be part of a growing, dynamic company with a truly international team. At Lodgify, we are full of contagious energy, hard work, and passion for what we do. We celebrate diversity and are proud to acknowledge a variety of backgrounds, perspectives and skills in our team; committed to creating a workplace where everyone is heard and feels a sense of belonging.

What's in it for you?*

🏠 The freedom to work from home any day that works for you.

🌴 Enjoy 25 working days of paid vacation and Jornada Intensiva in August.

💊 Top-notch Cigna health insurance (includes travel insurance, dental plan, psychologist and we cover pre-existing conditions too).

😋 Save on meals! Enjoy a monthly allowance of 150€ and, in addition, a Flexible Remuneration plan with up to 70€. Plus, enjoy a 50% discount on Ametller’s prepared dishes to level up your mealtime!

🚇 Flexible Remuneration options for your transportation needs.

🖥️ Elevate your workspace. We provide a home-office setup allowance to ensure you have everything you need for a productive and comfortable work environment.

🇪🇸 Free Spanish classes.

🤑 Boost your earning potential with our referral program that offers paid compensation.

🌟 Fuel your day with a daily office breakfast buffet and join our monthly events like football tournaments, wine tastings, hikes, kayaking and more!

🎯 Work in a dynamic environment with offices fully equipped for fun with ping pong, foosball, surrounded by an international team of +60 nationalities.

*Benefits offered may differ based on the type of contract that is issued

So, what are you waiting for? Apply now!

All applications and CVs must be submitted in English 😉