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Join the global leader in sustainability certification, Soil Association Certification Ltd, as a Certification Administrator to advocate for nature, people, and planet.
Overview
Salary £24570
Location Bristol, UK - Hybrid
Expires Expires at anytime
About our Organisation Soil Association Certification Ltd exists to accelerate the just transition across food, farming and land use, as a global leader in sustainability certification. We deliver trusted solutions with nature, for people and planet through the certification of high integrity holistic standards. These assurance schemes cover a wide range of sectors including food, forestry, farming, landscape restoration carbon markets, beauty and wellbeing, textiles and catering.
The Role As a Certification Administrator you will play a crucial role in supporting our Certification teams. You will be part of a supportive and friendly team delivering excellent customer service and handling a wide range of administrative tasks. Your responsibilities will include taking calls from new customers wanting to certify their business as organic and being a part of this journey. Tasks also include database management, processing applications, and responding to customer inquiries via email and phone.
Job Requirements The ideal candidate will have strong organisational and multitasking abilities. Excellent communication skills, both written and verbal, are essential, as you will be handling customer inquiries and supporting our certification teams. Experience using databases, working in an administrative role, and a familiarity with SAGE software for invoicing are desirable. A passion for sustainability and a commitment to providing exceptional customer service are crucial.
Benefits We offer a range of financial and lifestyle benefits to all our employees, including: 27 days annual holiday increasing to 30 days with length of service plus bank holidays (pro rata for part time), Pension scheme with ethical investment options and employer contribution increasing with length of service, Free membership of the Soil Association and discounts on organic produce, Volunteer days to give back to the local community or support green initiatives, Family friendly policies and flexible working, Cycle to work scheme.
