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Join Battersea Dogs & Cats Home, a welcoming charity committed to assisting dogs and cats in need and improve your skills as a CRM Support Assistant.
Overview
Salary
£25210
Location
London, UK - Hybrid
Expires
Expires at anytime
Organisation summary
Battersea Dogs & Cats Home is a renowned, inclusive charity that provides love, care, and homes for dogs and cats in need. We get to know each animal’s unique character to find a perfect new home for them.
Role Summary
- Providing day-to-day support to CRM system users
- Assisting with system maintenance
- Contributing to the continuous improvement of CRM processes
Role Requirements
- Eagerness to learn
- Enjoyment of problem-solving
- A passion for delivering excellent customer service
Application Process Details
- Click the apply button to apply
- Applications must be submitted before the closing date
- Vacancy may close early if a high volume of applications is received
The organisation - Battersea Dogs & Cats Home
We are Battersea, a charity that aims to never turn away a dog or cat in need of help. We provide each one with lots of love, expert care, and get to know their characters and quirks so we can find them a new home that’s just right for them. We are committed to providing a welcoming and inclusive experience for all staff, volunteers, and trustees and those hoping to join us.
The role - CRM Support Assistant
As a CRM Support Assistant, you will play a crucial role in ensuring the smooth operation and user satisfaction of our CRM system. You will provide day-to-day support to users, assist with system maintenance, and contribute to the continuous improvement of our CRM processes. This role is ideal for someone who is eager to learn, enjoys problem-solving, and is passionate about delivering excellent customer service.
Job requirements
We are looking for someone who is eager to learn, enjoys problem-solving, and is passionate about delivering excellent customer service.
Benefits
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include: 28 days of annual leave (plus 8 days paid public holidays) per year, discounted gym memberships and cycle to work schemes, Employee Assistance Programme and access to Wellbeing Resources, generous pension contributions – up to 10% employer contribution, free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year, annual interest-free season ticket loans.
Applications details
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
