Operations Data Process Analyst

Operations Data Process Analyst

Operations | Up to £40K p.a. | Remote (but a London office if you wish to use it)

At Pod Point we’re changing the way people drive.  We fundamentally believe that travel shouldn’t damage the Earth so we’ve made it our mission to install a Pod Point (an Electric Vehicle charging point) everywhere you park. To make that vision a reality, we need the brightest, most tenacious and most inspiring talent in the world - we are growing faster than the market and we need to maintain that velocity - that’s where you come in!

The Role

Pod Point is building the charging infrastructure that’s accelerating electric vehicle adoption in the UK, Norway and the Republic of Ireland.

We’re looking for an analytical, organised and data driven Operations Data Process Analyst to jump on board and help us achieve our ambitious growth goals. The position will report into the VP of Central Operations and will be based remotely (although we have an office near Old Street Station in London that you are welcome to use).

What you’ll do

• Work closely with our operations leaders, taking ownership of BAU reporting and data requests, as well as ad-hoc requests
• Using statistical tools to identify, analyse, and interpret patterns and trends in complex data sets that could be helpful for diagnosis and predictions
• Assigning numerical value to essential business functions so that business performance can be assessed and compared over periods of time.
• Analyse our existing processes, report back to operations leadership and suggest methods allowing us to focus on implementing process efficiencies.
• Streamline documentation for Major and Sub operations processes
• Build automation processes for key reports
• Present key learnings and insights to business leaders, enabling us to drive key operational improvements
• Work across departmentally with Sales, Manufacturing and Supply Chain, Support and other key business functions

What you’ll need

• Minimum 2 years experience working in an analyst role, supporting a similar operations function
  
• Have the knowledge and skills to turn raw data into information and insight, which can be used to make business decisions.
• Technical proficiency regarding database design development, data models and segmentation.
• Experience working with Project Management principles
• Previous experience creating reporting structures and standardising reports and related documentation
• Advanced Excel and Google Sheets skills
• Excellent analysis skills and a data-driven approach
• Experience using Salesforce reporting tools
• Experience using Tableau
• Highly organised and comfortable working in an environment subject to change
• Excellent communication skills; written and verbal

Bonus Points

• Desire to work in a hypergrowth, exciting environment
• Experience working with an organisation that has field based teams
• You have a dog (which you’d be welcome to bring into the office, as and when you choose to go in)
• Passionate and knowledgeable about climate change, sustainability and/or the EV industry

And if you’re not sure whether you’re what we’re looking for - send us your CV anyway!  We love to hear from people who are passionate about what we do, and we always take the view that a good cultural fit (and mission alignment) is much more important than ticking all the “qualifications, skills and experience” boxes.

Our culture is electric

At Pod Point we like to think we are anything but conventional. We have worked hard to create a rapidly-growing, constantly innovating, flat-structured world, where each employee can see the vital contribution they are making to the company. We knew from the very beginning that a rigid, corporate environment was never going to work for us, and we have stayed true to our word - we’re anything but.

We work hard; we’re not clock-watchers but equally you may find yourself working into the evening very occasionally. In return we’ll pay you well, give you complete ownership to shape the role, give you ground-breaking projects to work on and surround you with fantastic, talented people. We also provide the following benefits:

• Flexible working hours and a casual dress code
• 25 days holiday (plus bank holidays)
• Very generous maternity and paternity leave scheme
• Pension scheme
• Eyecare scheme
• The odd Pod Point puppy to cuddle.

The socially distant elephant in the room

So, you may have noticed that the world is a little different right now. As such, there might be a few parts of this spec that appear a bit wishy-washy. We’re sorry about that and we’ll try to give as much clarity as possible as and when we have answers.

Our first priority (at all times, but especially during the COVID-19 pandemic) is to make sure we’re not unnecessarily exposing Pod Pointers to potential health risks, so for now the majority of our team is working from home and we’re not sure when it will be safe for everyone to return to the office. We are, however, continuing to look for candidates who are able to commute to the Old Street area of London when the world becomes a bit more safe. In the meantime, we’re conducting all interviews on Google Meet and are able to onboard new starters remotely.

We also realise it may seem daunting starting a new role remotely (and some people struggle with their mental health when working from home at the best of times) so we’ve put in place some extra initiatives whilst we’re in lockdown (for both “work” and “play”) to keep our culture humming.

Final things to note

Pod Point is an equal opportunities employer, although you must be legally able to work in the UK, and any data you provide us will be stored and disseminated in accordance with Pod Point’s Privacy Policy.

We like to deal directly with our candidates so no agencies please!