Families Out Loud

Purpose We are a Wiltshire charity working with families challenged by someone else’s drug and alcohol dependency, supporting them to bravely build a better life. Vision We want to reach every family impacted by drug and alcohol dependency, so they can speak out, free from stigma, and receive the support, care and help they need. Values Listen We want families to be heard. To do this we must listen with empathy, thoughtfulness and optimism. We listen to what our families and colleagues say. We listen with curiosity and apply creative and constructive thinking to all we do, asking questions to help us understand and connect. Care We want families to feel valued and supported. To do this, we must be thoughtful, empathetic and kind. We will be respectful and inclusive in our actions. We understand the little things that made our families and friends smile before the chaos of drug and alcohol dependency. Be Practical We want families to receive the help that works for them. We will be professional and act with integrity in all we do. We will be practical and realistic in finding the best way forward for our families. Show Determination We want families to be helped. To achieve this we must do the hard things, for both our families and our colleagues, by engaging a positive outlook and a resilient attitude. When others have stopped, or given up, we will still be by their side. Sticking with them, committed to helping them achieve their goals, at their pace, for their chosen future.